Terms of Use – Byolete

Effective Date: [19/08/2025]

By using the services provided by Byolete, including the purchase of biochemical test kits, access to test results, and video consultations, you agree to comply with and be bound by these Terms of Use. Byolete services are intended for informational purposes only and do not replace professional medical advice, diagnosis, or treatment.

1. Eligibility

Byolete’s services are intended solely for individuals based in the UK for the time of the process and aged 18 and over. By using our services, you confirm that you meet this age requirement.

2. Account Creation and Health Information Disclosure

  • Account Creation: Users may be required to create an account to access certain services, such as viewing test results and scheduling video consultations.

  • Health Information: After placing an order, you must provide complete and accurate health information to help us provide you with the best possible service. It is your responsibility to disclose relevant health details that may affect your results or consultation.

3. Test Kit Instructions

To ensure the reliability and accuracy of your results, you must follow the instructions provided with your test kit. Failure to follow the instructions may result in invalid test results, for which Byolete cannot be held responsible.

4. Test Results

  • Informational Purposes Only: The test results provided by Byolete are for informational purposes only. They are not intended to diagnose, treat, or prevent any disease or medical condition.

  • Not a Replacement for Medical Care: Our services and test results do not replace professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified healthcare provider with any questions you may have regarding a medical condition.

  • Limitations: No single blood test can detect all possible conditions. Results reflect your health status only at the time of testing and may not identify all abnormalities, illnesses, or diseases. All test results are based on the accuracy standards provided by our laboratory and test kit suppliers and may be affected by factors beyond our control, including but not limited to biological variability and sample handling.

  • Referral to a General Practitioner: Test results outside the standard range may indicate the need to consult a general practitioner or other qualified healthcare provider. Byolete does not provide medical advice, and it is your responsibility to seek further evaluation if necessary.

  • Your Responsibility: You are solely responsible for seeking further medical advice or care based on your results, including where results are abnormal or where you have ongoing symptoms or concerns.

5. Use of Portal and Video Consultations

Byolete provides users access to a secure online portal where test results will be made available. You agree not to share or distribute any of the content from the portal without our permission.

Informational Only: Any advice or guidance provided during video consultations is for informational purposes only. It is not intended to diagnose, treat, or replace advice from a qualified healthcare professional. Always consult your doctor or other healthcare provider for medical concerns.

6. Intellectual Property

The content, designs, and materials provided on our website, including test kits, reports, and video consultations, are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use these materials for personal, non-commercial purposes.

7. Limitation of Liability

Byolete is not liable for any damages resulting from:

  • Your failure to follow test kit instructions

  • Delayed or inaccurate results.

  • Decisions made based on test results without consultation with a healthcare professional.

  • Any health conditions, illnesses, or diseases that are not detected or identified by the test.

8. Privacy

Your use of Byolete’s services is also governed by our Privacy Policy, which details how we collect, store, and protect your personal and health data.

9. Changes to Terms

Byolete reserves the right to update these Terms of Use at any time. Any changes will be communicated via email or posted on our website. Continued use of our services after such changes constitutes your acceptance of the new terms.

10. Termination

Byolete reserves the right to suspend or terminate your access to our services at our discretion if you violate any of these Terms of Use.

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. You agree that any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions regarding these Terms of Use, please contact us at:
📧 hello@byolete.co.uk